S E E K I N G S U P P O R T
Click on the links below for a list of relevant services:
Accommodation Support
Link2Home
Link2home is available 24 hours a day, 7 days a week, every day of the year. Link2Home provides information, conducts assessments, as well as makes referrals to homelessness services across NSW.
T: 1800 152 152
Cyber Abuse Support
eSafety Commissioner
eSafety can help Australians experiencing online bullying or abuse to take action or make a complaint. They can take action to get serious cyberbullying material removed, and provide advice, support and assistance. They also help by offering online safety training, presentations and workshops, research insights and a wealth of information for parents and carers, older Australians, Aboriginal and Torres Strait Islander peoples, women, young people and kids through our website.
T: N/A
Drug and Alcohol Support
Alcohol and Drug Foundation
Text the effects is a drug information service via SMS. It provides information about the effects of drugs in a confidential and accessible way, any location, any time. Simply text the name of the drug you want to know about to: 0439 835 563.
T: 0439 835 563
Alcohol and Drug Information Service
24/7 information, support and referrals for those affected by alcohol and other drug use.
T: 1800 250 015
W: https://yourroom.health.nsw.gov.au/getting-help/Pages/adis.aspx
Family Drug Support
24 hours a day 7 days a week support line.
T: 1300 368 186
Turning Point
Alcohol and drug service that provides confidential telephone counselling, information and referral service and operate 24 hours.
T: 1800 422 599
Disordered Eating Support
Butterfly Foundation
Butterfly is here for anyone in Australia impacted by an eating disorder or a body image issue. They are committed to helping you find support—whether it’s for yourself, a friend, family member, client, or anyone else you care about.
T: 1800 334 673
LGBTQIA+ Support
QLife
QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
T: 1800 184 527
Mental Health Support
Beyond Blue
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health.
T: 1300 224 636
Children of Parents with Mental Illness
Resources and information for children of parents with mental illness.
T: N/A
eheadspace
eheadspace is a national online and phone support service, staffed by experienced youth mental health professionals. It provides 12–25 year olds, and their family and friends, a safe, secure and anonymous place to talk to a professional – whenever they need, wherever they are.
T: N/A
headspace
Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds. headspace can help young people with mental health, physical health (including sexual health) alcohol and other drug services, and work and study support.
T: N/A
Kids Helpline
Kids Helpline is Australia’s free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
T: 1800 55 1800
Lifeline
24 hours a day 7 days a week short term crisis support line for people who are feeling overwhelmed or having difficulty coping or staying safe. This service is confidential one-to-one support with a trained Lifeline telephone crisis supporter.
T: 13 11 14
Mental Health Access Line
The Mental Health Line is staffed by mental health professionals. This state-wide helpline provides 24 hour telephone triage assessment and referral services and gives people access to expert mental health advice and support for people dealing with a mental health problem. Where appropriate they can put you in contact with the local mental health crisis or acute care team. The Mental Health Line also provides advice about clinical symptoms and local treatment options for health and care service providers, such as general practitioners, police and ambulance officers.
T: 1800 011 511
W: https://www.health.nsw.gov.au/mentalhealth/Pages/mental-health-line.aspx
MensLine Australia
MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime.
T: 1300 78 99 78
ReachOut
ReachOut is built with young people for young people. They offer trusted information, self-help, peer support and pathways to other services for further help. ReachOut.com offers a range of options for young people aged 12–25, with a focus on supporting their mental health and wellbeing through everyday issues and tough times.
T: N/A
Suicide Call Back Service
Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.
T: 1300 659 467
Parent Support
Parent Line NSW
Parent Line is a free telephone counselling and support service for parents and carers with children aged 0 to 18 who live in NSW. Weekdays 9am to 9pm; Weekends 4pm to 9pm.
T: 1300 1300 52
Violence Support
1800 RESPECT: National sexual assault, domestic, family violence counselling service
They are open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse. At 1800 RESPECT, they understand that everyone's experience of sexual, domestic or family violence is different. So too is the kind of help and support each person needs. No one knows your situation better than you and the information on these pages aims to support you, wherever you are at.
T: 1800 RESPECT (1800 737 732)